Refund & Cancellation

Cancellation by Traveler:

• Cancellation requests must be made in writing via email or through the contact method provided.
• Refunds will be processed based on the following schedule:
  • 30 days or more before the trip: Full refund, minus any processing fees.
  • 15–29 days before the trip: 50% refund.
  • Less than 15 days before the trip: No refund.

Cancellation by Company:

• In case the company has to cancel the tour due to unforeseen circumstances (such as extreme weather, political unrest, or lack of participation), a full refund will be provided.

No Show:

• If the traveler fails to show up for the tour or is unable to participate for any reason, no refund will be given.

Partial Refunds:

• In case of unused services (such as skipping a portion of the itinerary or missing an excursion), no partial refund will be offered.

Processing Time:

• Refunds, if applicable, will be processed within 7–10 business days after cancellation has been confirmed.

Amendments:

• Any amendments to your booking after confirmation may incur additional charges, depending on availability and the nature of the changes.